Golden Contactability Platform: Connect with your customers intelligently and securely
Nowadays, customers are saturated with information. They receive promotional emails, Whatsapp messages, SMS, social media notifications, follow-up calls and live chats with brands trying to capture their attention. This lack of coordination not only generates frustration, but also deteriorates the relationship with the customer and affects the perception of the brand.
A challenge for companies: Frictionless contactability
Companies face a key challenge: Reach your customers effectively without invading their digital space.. Disorganized communication can generate the opposite effect to the desired one, turning messages into noise instead of opportunities. In addition, compliance with privacy and contactability regulations is becoming increasingly strict, forcing brands to rethink their strategies to avoid penalties and improve the user experience.
In 2025 alone, the forecast is for a increase of +45% in advertising messages vs. previous years, according to sector projections (PuroMarketing), it is also known that the 36% by Spanish users considers digital advertising annoying or intrusive (IAB Spain) and that the 45% consumer unsubscribe from emails due to information overload (SPLIO).
The solution: Golden Contactability Platform
This is where our Golden Contactability Platforman omnichannel solution that manages and monitors customer contactability. Not only does it improve the efficiency of interactions, but it also ensures regulatory compliance in markets such as Colombia, where the Stop Fucking" Law protects consumers from excessive advertising or marketing messages. The National Do Not Call Registry in the United States that allows consumers to block unwanted calls.
What are the benefits?
-. Regulatory compliance: Ensures compliance with privacy and communication legislation, avoiding sanctions.
-. Contact optimization: Identify in real time which users are available and in which channel they prefer to be contacted.
-. Frictionless experience: Reduces invasive interactions and strengthens customer relationships.
-. Smart omnichannel marketing: Coordinate emails, SMS, calls and social networks efficiently.
A leading technological solution
Developed in the cloud with Amazon architecture, the Golden Contactability Platform can be easily integrated with our customers' systems, ensuring rapid implementation and full control over contact strategies.
At NATEEVOWe combine advanced technology with intelligent strategies for brands to transform their communication. With our Golden Contactability PlatfomEach message arrives at the right time, through the right channel and with the desired impact. Contact us at to learn more about it.
