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2025-06-04 08:30:00

Agenda

08:30 | 09:00

Recepción & Coffee Networking

Recibe tu acreditación, disfruta del desayuno y conecta con líderes del sector.

09:00 | 09:30

Visión FY26 de Salesforce y el poder de Agentforce

Panorama estratégico del nuevo año fiscal con foco en IA donde conocerás la visión estratégica de la compañía y cómo Agentforce se posiciona como la solución clave para transformar el marketing con IA y automatización.

Black and white photograph of a man with short dark hair, dressed in a suit jacket and white shirt, smiling slightly. The background is blurred and the photo is framed by a blue circular outline.

Armando Cruz

Digital Account Executive Salesforce

Black and white photograph of a man with short hair and beard, dressed in a suit and looking seriously at the camera, on a plain background within a circular frame.

Jair Fernandez

Digital Account Executive Salesforce

09:30 | 09:40

Caso de éxito: Club Avolta

Descubre cómo un agente autónomo fue clave en cada etapa del customer journey, optimizando la operación de marketing y mejorando la experiencia del cliente.

Black and white portrait of a person with long dark hair smiling, wearing a white shirt, vest and collar, centered within a circular frame with light blue border.

Marcela Velasco

Marketing Automation Lead Americas NATEEVO

09:40 | 10:00

Bot, Copilot o Agente: ¿cuál es la diferencia?

Aprende a distinguir cuándo utilizar un bot tradicional, cuándo es mejor un copiloto asistido por IA y cuándo necesitas un agente autónomo como los de Agentforce.

Una foto de una mujer en un círculo

Gabriela Cruz

Principal Solution Engineer Salesforce

10:00 | 10:15

Coffee Break

Momento para recargar energía, hacer networking y prepararte para la segunda mitad del evento.

10:15 | 10:45

Journey End-to-End: Experiencia real con MC + Agentforce

Conoce cómo se integra Agentforce con Marketing Cloud para construir un viaje de cliente inteligente, automatizado y personalizado. Desde la captación hasta la conversión.

Una foto de una mujer en un círculo

Gabriela Cruz

Principal Solution Engineer Salesforce

Fernando Camacho

Fernando Camacho

Principal Solution Engineer Salesforce

Black and white portrait of a person with long dark hair smiling, wearing a white shirt, vest and collar, centered within a circular frame with light blue border.

Marcela Velasco

Marketing Automation Lead Americas NATEEVO

10:45 | 11:15

Agent Builder: Crea tu primer agente autónomo

Aprende a configurar un agente autónomo con tópicos, acciones y límites. Verás el paso a paso del diseño de un agente y aprenderás cómo se ajusta a distintos casos de negocio.

Una foto de una mujer en un círculo

Gabriela Cruz

Principal Solution Engineer Salesforce

Fernando Camacho

Fernando Camacho

Principal Solution Engineer Salesforce

Black and white portrait of a person with long dark hair smiling, wearing a white shirt, vest and collar, centered within a circular frame with light blue border.

Marcela Velasco

Marketing Automation Lead Americas NATEEVO

11:15 | 12:00

Taller BYOA (Build Your Own Agent)

Con nuestra guía, diseñarás tu propio agente adaptado a un caso de uso concreto del sector financiero. Al final, los mejores agentes se presentarán en vivo.

Una foto de una mujer en un círculo

Gabriela Cruz

Principal Solution Engineer Salesforce

Fernando Camacho

Fernando Camacho

Principal Solution Engineer Salesforce

Black and white portrait of a person with long dark hair smiling, wearing a white shirt, vest and collar, centered within a circular frame with light blue border.

Marcela Velasco

Marketing Automation Lead Americas NATEEVO

A small demonstration of Agentforce's capabilities

Agentforce, as Salesforce CEO Marc Benioff defines it, represents the next big step in artificial intelligence: autonomous agents that not only interact with customers, but also make intelligent decisions and execute specific tasks to solve business problems.

Find out more about Agentforce

Speakers

Black and white photograph of a man with short dark hair, dressed in a suit jacket and white shirt, smiling slightly. The background is blurred and the photo is framed by a blue circular outline.

Armando Cruz

Digital Account Executive

Salesforce

Black and white photograph of a man with short hair and beard, dressed in a suit and looking seriously at the camera, on a plain background within a circular frame.

Jair Fernandez

Digital Account Executive

Salesforce

Black and white portrait of a person with long dark hair smiling, wearing a white shirt, vest and collar, centered within a circular frame with light blue border.

Marcela Velasco

Marketing Automation Lead Americas

NATEEVO

Una foto de una mujer en un círculo

Gabriela Cruz

Principal Solution Engineer

Salesforce

Fernando Camacho

Fernando Camacho

Principal Solution Engineer

Salesforce

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